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Huang Jianming users, due to power failure, need to power off for about 30 minutes, please understand! . On November 6th, Huang Jianming, a villager living in Yongfeng Village, Huangshi Street, Haining City, Zhejiang province, suddenly suffered a power outage. He just wanted to call for repair and received a short message from the power department. This is a small detail after the Haining Bureau launched the construction of a smart low-voltage station area, and implemented the information before the user was informed and responded to the user needs.
In recent years, based on the pilot construction of the county-level power communication network, the State Grid Zhejiang Haining Power Supply Company has endeavored to build a smart low-voltage station area, and at the same time, it has preemptively implemented the two first and third power supply service systems in the province, effectively solving the user's rural areas. Difficulties in electricity, slow repairs, difficulties in the management and control of power supply companies, and the practical problems of service deficiency.
Seeing is believing, facing the cold wind, following the technician Tao Jiansheng, we visited the legendary smart grid.
The construction of smart low-voltage zone is in full swing
After traveling nearly one hour all the way, about 300 meters away from the destination's Dongwangmentai, Zhouwang Temple, Haining, Haining. Because of the narrow road, we abandoned the car and there were few farmers who lived in the open fields. Looking forward, I saw two electricians wearing blue safety helmets working on transformers.
The total security wiring is accurate and the communication of the communication adapter indicators are all normal. After 10 minutes, at the installation site of the smart equipment of the Dong Dou District, the electrician Gui Guiliang climbed on a ladder and made a final check on the numbers of intelligent total protection and communication adapters just installed. Wang Linjiang recorded the following. .
With these advanced weapons installed, we will work much easier in the future, and the total insurance test jump, meter reading, and load control will all be completed in the office.... When we saw our arrival, the old man with a red-blooded nose was too late to step down the ladder, and she was like a few to tell us about the benefits of the smart low-voltage zone.
The accompanying master Tao introduced: Last year, the company invested 5.8 million yuan to implement smart low-voltage zone construction in 4563 Taiwan districts in rural areas. And implement a step-by-step approach, comply with one, mature one, promote one, to achieve the city's power users with the city, homogenization, and simultaneous management.
Smart low-voltage platform built to better service
Yang Hui Bridge District A phase fault! At the Quality Service Control Center of the Bureau, the employee's computer popped up a fault alarm window and was accompanied by a beep tone. Xiao Xu opened the process of automatic generation, just sent to completion, the system will automatically send text messages to users within the power outage, suggesting power outages. The author saw from the system that 57 users in the station area, except that one mobile phone number was not sent, all other users pushed successfully.
The normal operation of the low-voltage smart zone is the same as that of smartphones, but also powerful software services and technical support. Only in this way can the maximum effect be brought to the customer to bring the most benefits! Master Tao introduced.
In early 2012, the company set up a measurement studio, set up a quality service control center, relied on power consumption information collection systems and the intelligent active service platform specially developed by the Bureau to achieve networked management of distribution control and fault repair. The monitoring personnel can instantly view the distribution load, current, and voltage readings, the user's daily electricity representation, and the amount of electricity used. According to the corresponding analysis through the search for the scope of power failure, send fault repair SMS, monitor repair quality, and many other features.
After the implementation of the smart low-voltage zone in the township last year, the repair efficiency has increased a lot. After this year's full coverage, it was the 'Electric Trainer'. Master Tao said confidently.
According to statistics, since the launch of the two-first-three service system, the company’s average time to repair has been shortened from 41 minutes to 31 minutes. Acceptance of 23,134 work orders has not occurred. The customer satisfaction rate reached 100%.
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